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Field app · Android, iOS, and web

The rep's whole day, in one app.

Schedules, doctor lists, call reports, e-detailing, expenses, and coaching, available with or without a signal. One app serves every organization; an invite code opens the right one.

Every module

Sixteen modules your organization can switch on.

Each one is a flag on the tenant. Your admin turns it on; the field sees it on the next sync.

Schedule planner

Reps build their cycle plan by day and territory. Managers review it through the organization's approval hierarchy before it goes live.

Call reporting

Structured reports for each doctor visit, with the fields your organization defines. Captured on the spot, synced when connected.

E-detailing

Present approved product content in the clinic and record what was shown.

Coaching

Managers ride along, rate the visit, and leave structured feedback the rep can act on.

Customer call

Customer visit and call workflows.

Administrative call

Morning and evening check-ins with allowed time windows.

Travelling expenses

Expense capture and review.

Activities

Field activities and related tasks.

Unvisited list

Doctors not visited in the current cycle.

Map

Map of doctors and visit locations.

KPI

KPI dashboards and targets.

Analytics

Reports, reach, and performance views.

Dashboard

Home stats and overview tiles from live field data.

Survey

Surveys assigned to field users.

Quiz

Quizzes and knowledge checks.

Management

Team and territory management tools.

A day in the field

Designed around the rep's actual day.

Not a CRM with a mobile skin. Every screen is built for someone standing in a clinic corridor with one hand free.

  1. 08:30

    Morning check-in

    An administrative call records the start of the day. If it is outside the allowed window, the rep sees a note immediately.

  2. 09:10

    First doctor visit

    The map shows the route. The rep presents e-detailing content and files the call report before leaving the building.

  3. 12:40

    No signal in the hospital basement

    Reports and expenses queue on the device. The sync screen shows what is pending and when each dataset was last checked.

  4. 15:20

    Manager rides along

    The coaching module rates the visit and leaves structured feedback. It lands on the rep's dashboard the same day.

  5. 17:00

    Evening check-in and sync

    Back online, everything uploads. The dashboard, KPIs, and analytics in the admin console update from live field data.

Offline-first, everywhere

Native on mobile, open in the browser, honest about connectivity.

Works without signal

Schedules, doctor lists, and report forms are on the device. Reps keep working in basements and rural clinics.

Sync you can see

A status screen shows what is pending, when each dataset was last checked, and confirms when sync finishes.

Android, iOS, and web

One app, native on mobile and available in the browser. Invite links open straight into the right organization.

Localized

The app ships in 7 languages, with right-to-left layouts for Arabic and Urdu.

  • English
  • العربية
  • Azərbaycan
  • Русский
  • Türkçe
  • اردو
  • 中文

Joining an organization

One install. An invite code does the rest.

Your administrator sends an invite link. Opening it on a phone launches the app straight into your organization; in a browser it opens the web app at the same place. No separate app per company, no manual server settings.

  • Android App Links and iOS associated domains
  • Same account on phone, tablet, and desktop browser
  • Devices wait for approval before they can sync

Invite link

https://app.ikonsalesforce.com/tenant?code=YOUR-CODE

→ Opens the installed app on Android and iOS.
→ Falls back to the web app in any browser.

Put the field app in your reps' hands.

We will set up a demo organization with your modules and walk your team through a full day in the app.