Schedule planner
Reps build their cycle plan by day and territory. Managers review it through the organization's approval hierarchy before it goes live.
Field app · Android, iOS, and web
Schedules, doctor lists, call reports, e-detailing, expenses, and coaching, available with or without a signal. One app serves every organization; an invite code opens the right one.
Every module
Each one is a flag on the tenant. Your admin turns it on; the field sees it on the next sync.
Reps build their cycle plan by day and territory. Managers review it through the organization's approval hierarchy before it goes live.
Structured reports for each doctor visit, with the fields your organization defines. Captured on the spot, synced when connected.
Present approved product content in the clinic and record what was shown.
Managers ride along, rate the visit, and leave structured feedback the rep can act on.
Customer visit and call workflows.
Morning and evening check-ins with allowed time windows.
Expense capture and review.
Field activities and related tasks.
Doctors not visited in the current cycle.
Map of doctors and visit locations.
KPI dashboards and targets.
Reports, reach, and performance views.
Home stats and overview tiles from live field data.
Surveys assigned to field users.
Quizzes and knowledge checks.
Team and territory management tools.
A day in the field
Not a CRM with a mobile skin. Every screen is built for someone standing in a clinic corridor with one hand free.
An administrative call records the start of the day. If it is outside the allowed window, the rep sees a note immediately.
The map shows the route. The rep presents e-detailing content and files the call report before leaving the building.
Reports and expenses queue on the device. The sync screen shows what is pending and when each dataset was last checked.
The coaching module rates the visit and leaves structured feedback. It lands on the rep's dashboard the same day.
Back online, everything uploads. The dashboard, KPIs, and analytics in the admin console update from live field data.
Offline-first, everywhere
Schedules, doctor lists, and report forms are on the device. Reps keep working in basements and rural clinics.
A status screen shows what is pending, when each dataset was last checked, and confirms when sync finishes.
One app, native on mobile and available in the browser. Invite links open straight into the right organization.
Localized
The app ships in 7 languages, with right-to-left layouts for Arabic and Urdu.
Joining an organization
Your administrator sends an invite link. Opening it on a phone launches the app straight into your organization; in a browser it opens the web app at the same place. No separate app per company, no manual server settings.
Invite link
https://app.ikonsalesforce.com/tenant?code=YOUR-CODE
→ Opens the installed app on Android and iOS.
→ Falls back to the web app in any browser.
We will set up a demo organization with your modules and walk your team through a full day in the app.